Use Case
Surveys & Data Collection
The Survey and Data Collection Agent enables the execution of various surveys across multiple channels in a fully automated manner. It facilitates customer experience research, employee surveys, and other in-depth studies efficiently.
What is the Data Collection
Agent best used in?
Customer Satisfaction Surveys
Gather feedback from customers to improve services.
Employee Surveys
Conduct internal surveys for employees.
In-Depth Research Studies
Companies can conduct extensive studies, e.g., brand perception or service development.
Public Sector Surveys
Examples include municipal surveys and regional assessments.
What is the benefit in
using our Data Collection Agent?
Cost-effective and fast
Enables a high response rate in a short time without manual work.
Enhanced analytics
Automatic data processing and analysis facilitate decision-making.
Hear from our customers and
partners, our biggest supporters
Industry
Finance & Banking
Turnover
£726.3 mil.
Headcount
+300
On-Time exceeded our expectations completely. The positive customer experience was of course a significant aspect, but what blew us away was the calculative return on investment ratio of over 21. On-time has become a trusted payment reminder solutions partner for us
Joel Lepistö
Head of Operations, IPF Digital
Sami Niininen
Head Of Business Development
PostNord Strålfors boosts customer communications with On-Time
Jutta Joffell
Ex. Head of Omni-channel
Ontime supports Tuuttis – the Fastest Employee at LähiTapiola
Joel Lepistö
Head of Operations, IPF Digital
Outstanding ROI achieved by automating payment reminders
Interested to know more?
We will personally introduce you to the opportunities of our platform Optimized.APP that is the best tool for optimizing the timing, the channel, and the content of your multichannel customer communication.
