When Engagement Is Critical, Go Automatic
Would you like almost endless possibilities for customer engagement? A tried-and-tested solution that increases your cost savings and conversion rates while boosting your cash flow and the brand experience of your customers?
We present On-Time Mobile Communication Platform.
Robocall Bot Ukko, a World-Class Customer Service Provider
Our robocall bot Ukko provides customer service together with its human colleagues, making sure that our customers have access to the best banking services and customer benefits. Our customers’ financial well-being is important to us, and Ukko enables us to provide topical information and handy tips quickly and easily. For example, we used Ukko to keep our customers up to date during the COVID-19 pandemic last spring. Ukko enabled us to quickly communicate best practices to our customers, for example, on how to apply for instalment-free months for mortgages.
– JANNE HINTSALA, Nooa Säästöpankki
More Value with Each Engagement
On-Time Mobile Communication Platform is a constantly developing, sophisticated SaaS solution with ease of use and omnichannel functionalities.
With the capacity to perform 18,000 calls per hour and more than three million calls a month, our platform is almost ridiculously efficient. In addition to outperforming a human caller by a ratio of over 2,500 to one, the platform is less prone to errors and more resilient than a human.
The customer experience will be more stable and precise, and you have the potential to free up workforce for higher value tasks.
A Plethora of Uses
On-Time Mobile Communication Platform is used for example for
- questionnaires, polls, and surveys
- onboarding and making HR processes more efficient
- recruitment processes
- information, bulletins, and communications
- payment reminders and debt collection
- contract renewals and churn prevention
- customer relationship management
- booking resources and meetings.
