Use Case
Customer Loyalty and
Churn Prevention Agent
This agent identifies customers at risk of switching service providers and engages with them at the right time. It can offer special deals, service upgrades, or other benefits to retain customers.
What is the Customer Loyalty and
Churn Prevention Agent best used in?
Telecom Providers
Engages customers who haven’t actively used their services or whose contracts are ending.
Insurance Companies
Reactivates customers considering switching providers.
Energy Providers
Retains customers who haven’t actively used banking products.
What is the benefit in using
our Contract Renewal Agent ?
Lower customer churn and higher loyalty.
Timely engagement and automated offers can influence customer decisions.
Hear from our customers and
partners, our biggest supporters
Industry
Finance & Banking
Turnover
£726.3 mil.
Headcount
+300
On-Time exceeded our expectations completely. The positive customer experience was of course a significant aspect, but what blew us away was the calculative return on investment ratio of over 21. On-time has become a trusted payment reminder solutions partner for us
Joel Lepistö
Head of Operations, IPF Digital
Sami Niininen
Head Of Business Development
PostNord Strålfors boosts customer communications with On-Time
Jutta Joffell
Ex. Head of Omni-channel
Ontime supports Tuuttis – the Fastest Employee at LähiTapiola
Joel Lepistö
Head of Operations, IPF Digital
Outstanding ROI achieved by automating payment reminders
Interested to know more?
We will personally introduce you to the opportunities of our platform Optimized.APP that is the best tool for optimizing the timing, the channel, and the content of your multichannel customer communication.
