Our customers’ experiences
We have had the privilege to help several leading companies and organizations reach their customers in new channels and more effectively than before.
Rapid communications provided by On-Time
Our automated call assistant Tuuttis helps us to keep tabs on our customers with it’s human counterparts. Tuuttis is amazingly fast as it reaches out to thousands of customers in just a few moments. This enables us to communicate important information to our customers as quickly as possible.
World class customer service with robocalls
Our Ukko-bot helps in coalition with its human colleagues on making sure our customers have the best banking services and benefits available to them. It is important to us that our customers are doing well economically and Ukko enables us to communicate topical issues and tips to customers quickly and easily. One example is information calls made during COVID-19. With Ukko we got best practices – ia. applying for installment-free months – communicated to our customers promptly.
I can recommend On-Time – true professionals
Robocalls were tested for the purpose of mapping customer interest towards our services. The objective was to facilitate and increase the efficiency of sales work. I can see a lot of opportunities for automated calls in sales, as long it doesn’t replace a salesperson.
Perhaps quicker than ever before
On-Time’s survey research has been technically implemented quicker than perhaps these statistically competent studies (excluding online questionnaires of news websites) have ever been implemented before.
Pleasant and functional tool for employee surveys
I found answering and completing the employee satisfaction survey with the robocall system to be pleasant. It only took a moment to answer, and the results were available immediately.